Privacy Policy

Holisol built the Tawseelah app as a Free app. This SERVICE is provided by Holisol at no cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that I collect is used for providing and improving the Service. I will not use or share your information with anyone except as described in this Privacy Policy. Please read the Privacy Policy carefully before using or registering or accessing any material, information or availing any services (“Services”) through the platform. By clicking on the “I accept” button on the landing page, you accept this Privacy Policy and agree to be legally bound by the same. If you do not agree to the Privacy Policy, please do not use or access the Platform. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Tawseelah unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that I request will be retained on your device and is not collected by us in any way. The app does use third-party services that may collect information used to identify you. Link to the privacy policy of third-party service providers used by the app

  • Google Play Services

Information You Give Us : In order to provide our full range of Services, We may collect the following types of information from you (as applicable) including but not limited to Your name, email address, mobile or telephone number, service address and other information about the service address that you give us, the information provided by you while initiating and running a task, including, without limitation: search words, location, order details and history, pictures of items ordered/delivered or for which a task is run. All such information shall be collectively referred to as “Personal Information”.

Non-Personal Information

When You visit the Platform, you may collect certain non-personal information such as information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, other statistics and use of the services and cookie information, etc. This type of information does not identify You personally.

Automatic Information

We receive and store certain types of information whenever you access our service. We use "cookies" (a small file containing a string of characters that uniquely identifies your browser) and We obtain certain types of information when you use our platform. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

I may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service

  • To provide the Service on our behalf

  • To perform Service-related services or

  • To assist us in analyzing how our Service is used.

I want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Device/Location:

When and if you download and/or use our platform through Your device, we may receive information about your location and your device, including a unique identifier number for your device, device model, operating systems, versions, software, file names, and mobile network information. We may use this information to provide you with location-based Services including but are not limited to search results. When you use the Platform through the telecommunication device, we collect your location data. If you permit the Platform to access your location through the permission system used by your mobile operating system, We may also collect the precise location of your device when the App is running in the foreground or background. We may also derive your approximate location from Your IP address.

Use of Personal Information

The information collected by me through our Platform may be used inter alia for the following purposes:

  • To allow you to use services on the platform.

  • To improve our Services

  • To track the order status, processing, and delivery as applicable to you.

  • To give timely service offered by Tawseelah by using accurate location.

  • To improve Your usage of the Platform, to manage Your Account, etc.

  • To respond to your comments, reviews, and questions, provide customer support and better Service.

  • To communicate important notices or changes to the Services provided by Company on the Platform, use of the Platform and the terms/policies which govern the relationship between you and the Company.

  • For internal purposes of the Company such as enhancing security of the Platform, auditing, testing, troubleshooting, data analysis and research conducted indirectly/directly by Company.

  • For any other purposes with your consent.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and I cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by me. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In this case, if we discover that a child under 13 has provided us with personal information, we will immediately delete that profile from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2021-09-17

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at appdev@holisollogistics.com. This privacy policy page was created at privacypolicytemplate.net and modified/generated by App Privacy Policy Generator